Agile Management

The Modern Corporate: In-Person vs. Zoom/Video Call Meetings

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4 Minutes

The Modern Corporate: In-Person vs. Zoom/Video Call Meetings

The dynamics of meetings have seen a significant transformation. The advent of Zoom and other video conferencing tools, especially amid the global pandemic, has brought us to a crossroads: the traditional, in-person meeting versus the modern, digital alternative.

This short blog post summarizes the advantages and disadvantages of both, offering some insights and tips to navigate this new landscape.

Advantages of In-Person Meetings

Engagement and Participation: There's an undeniable energy in physically gathering in a room. Participants are more likely to be fully present, minimizing distractions and fostering a conducive environment for engagement.

Non-Verbal Communication: Much of human communication is non-verbal. In-person meetings allow for the reading of body language, facial expressions, and other cues that are vital for understanding and empathy.

Creativity and Collaboration: The spontaneity of in-person interactions often leads to creative bursts and effective brainstorming. The physical presence of participants encourages lively discussions and impromptu problem-solving.

Disadvantages of In-Person Meetings

Cost and Logistics: The logistical planning and costs involved in gathering participants from various locations can be significant. This includes travel expenses, accommodation, and the environmental impact of transportation.

Accessibility and Inclusivity: In-person meetings inherently favor those who can physically attend, potentially excluding participants with disabilities or those living in remote areas.

Advantages of Zoom/Video Call Meetings

Convenience and Efficiency: The ability to join a meeting from anywhere in the world is perhaps the most significant advantage. This convenience extends to scheduling flexibility and the elimination of travel time, making meetings more efficient and accessible.

Cost-Effective: Video conferencing removes the need for physical space and reduces travel expenses, allowing companies to allocate resources elsewhere.

Eco-Friendly: With no travel required, video conferencing is a more sustainable option, reducing the carbon footprint associated with business meetings.

Disadvantages of Zoom/Video Call Meetings

Technical Issues: From unstable internet connections to software glitches, technical difficulties are an inevitable aspect of digital meetings, potentially disrupting the flow of discussion.

Reduced Personal Connection: The lack of physical presence can hinder the development of personal relationships and trust, crucial elements for effective team dynamics.

Distractions and Participation: The ease of muting oneself and turning off the camera can lead to reduced participation and increased distractions from the immediate environment.

Navigating the Corporate Meeting Landscape

While both formats have their merits, the choice between in-person and digital meetings shouldn't be binary. Instead, a hybrid approach can harness the benefits of both, tailored to the specific needs of each meeting's objectives. Critical factors to consider include the meeting's purpose, participant location, and the desired outcome.

Tips for Effective Meetings in Any Format:

  • Clear Agenda: Regardless of the format, a clear and concise agenda shared in advance can significantly enhance productivity.
  • Participant Limit: Keep meetings small to ensure everyone's voice is heard, fostering a more focused and effective discussion.
  • Engagement Strategies: Employ strategies to maintain engagement, such as interactive presentations or breakout sessions, especially crucial for digital meetings.

A Polarizing Opinion

While the convenience of Zoom and video calls is undeniable, they should not completely replace in-person meetings. The human element of face-to-face interaction is irreplaceable, fostering stronger relationships, trust, and collaboration. Digital tools should complement, not substitute, the nuanced dynamics of in-person meetings. Balancing both approaches can lead to a more dynamic, inclusive, and effective corporate culture.


  1. Davinci Meeting Rooms. "Virtual Meetings vs In Person Meetings: Pros & Cons." 2023. Davinci Meeting Rooms
  2. The Lakeside Park. "In-Person Meetings vs. Virtual Meetings: Weighing the Pros and Cons." 2023. The Lakeside Park
  3. Connected Event Group. "The Pros and Cons of In-Person and Virtual Meetings." 2023. Connected Event Group
  4. LetsVing. "Video conferencing vs. In-person meetings." 2023. LetsVing

The Modern Corporate: In-Person vs. Zoom/Video Call Meetings

CXO on Demand

An experienced CX professional with a global journey spanning digital agencies to top corporations, Michal is passionate about helping businesses create unforgettable customer experiences.